SEARCH FOR A UK BOOK


Enter keywords from Title or Author

SEARCH BY ISBN


Enter 10 digits (no spaces)

Search a USA Bookstore
In Association with
                       Amazon.com
  
Quality Management
1.
Practical PRINCE 2
by Colin Bentley
Usually dispatched in 24 hours
The Stationery Office Books
Paperback - 191 pages
(April 1998)

The Stationery Office Books


Synopsis
The PRINCE 2 project management method provides a framework within which any product can be specified, designed and implementation. This is a oractical guide to the PRINCE 2 method. It offers step-by-step advice on how to manage the whole of the project life cycle from inception, through planning... Read more

2.
Six Sigma, The Breakthrough Management Strategy Revolutionizing The World's Top Corporations
by Mikel J. Harry, Richard Schroeder
Usually dispatched in 24 hours
Currency Doubleday
Hardcover - 300 pages
(28 December, 1999)

Currency Doubleday
(December 1999)

Mikel Harry and Richard Schroeder think they've figured out a management programme that really works. While at Motorola in the 1980s, they helped pioneer Six Sigma, a process that "guides companies into making fewer mistakes in everything they do--from filling out a purchase order to manufacturing... Read more

3.
Fundamentals of Project Management (The Worksmart)
by James P. Lewis
Usually dispatched in 1-2 weeks
AMACOM
Paperback - 117 pages
(February 1995)

AMACOM


Covers the basics -- but if you have ever read any other book on project management, or managed a project yourself, or worked for a company that has a formal project management process, or gone to a 1-day seminar on project management -- this is not for you. There's nothing wrong with this book,...Read more

4.
Gemba Kaizen : A Commonsense, Low-Cost Approach to Management
by Masaaki Imai
Usually dispatched in 24 hours
McGraw-Hill Companies, Inc.
Hardcover
(April 1997)

McGraw-Hill Companies, Inc.

Synopsis
The word "gemba" literally means "real place", but Imai has broadened it to encompass any on-the-spot location (like a hotel reservations desk) where key transactions take place. This book features hundreds of "gemba kaizen" success stories and "how to" examples from the US and every continent. Read more

5.
Business Process Improvement Workbook : Documentation, Analysis, Design, and Management of Business Process Improvement
by H. James Harrington, et al
Usually dispatched in 24 hours
McGraw-Hill Companies, Inc.
Hardcover
(January 1997)

McGraw-Hill Companies, Inc.

Synopsis
This hands-on implementation guide is a companion and update to Harrington's "Business Process Improvement". It focuses on upgrading information distribution paths to optimize the many processes with which they come into contact. Featuring lists, charts and appendices, this workbook explains how to... Read more

6.
The Mind of the Strategist : The Art of Japanese Business
by Kenichi Ohmae
Usually dispatched in 1-2 weeks
McGraw-Hill Companies, Inc.
Paperback
(July 1991)

McGraw-Hill Companies, Inc.

Synopsis
This book, full of actual examples, aims to bring to life all of the dynamic, subtlety, and variety of business strategy as it is practiced in the real world and in real companies. The author does not purport to be "inventing" strategy in this book or to be revealing the "secrets" of Japanese... Read more

7.   Quality Is Free : The Art of Making Quality Certain
by Philip B. Crosby
Usually dispatched in 24 hours
Signet Book
Paperback
(April 1982)

Signet Book


Synopsis
A simple guide to quality control, when managing a large plant or running a small business. This book advises on easy-to-implement programmes, using actual case histories to demonstrate how quality control works and pointing the way to success in business. Read more

8.   Implementing Six Sigma: Smarter Solutions Using Statistical Methods
by Forrest W. Breyfogle
Usually dispatched in 24 hours
John Wiley & Sons, Inc.
Hardcover - 832 pages
( 7 June, 1999)

John Wiley & Sons, Inc.


Book Description
Six Sigma is a powerful set of statistical quality improvement techniques that--if implemented wisely--can have huge benefits for the bottom line. This book demystifies Six Sigma methods for today's users, explaining essential statistical techniques and tools for manufacturing, development, service,... Read more

9.   ISO 9000 Pocket Guide
by David Hoyle
Usually dispatched in 2-3 days
Butterworth-Heinemann
Hardcover - 496 pages
(May 1998)

Butterworth-Heinemann


Synopsis
Covering the ISO 9000 quality system standard, this book is a guide and reference tool for those managing, designing, implementing, auditing and improving quality systems. Read more

10.   Business Process Improvement : The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness
by H. James Harrington
Usually dispatched in 1-2 weeks
McGraw-Hill Companies, Inc.
Hardcover - 274 pages
(August 1990)

McGraw-Hill Companies, Inc.

This is the essential Quality book.
This book is a great investement. This book explains much more than Business Process Improvement, it also breaks down the sub categories of Quality management into easy to digest pieces. Harrington makes the complex/theoretical Quality "mechanics" easy to understand. He explains today's...Read more

11.   Beyond Value at Risk
by Kevin Dowd
Usually dispatched in 2-3 days
John Wiley and Sons
Paperback - 286 pages
(31 March, 1998)

John Wiley and Sons


Book Description
Risk measurement and management is the most important issue in finance today. This book examines the concepts underlying the main tools and techniques used by financial institutions to quantify their risk exposure. Quantifying risk exposure is not only a management tool, but a regulatory requirement... Read more

12.   Understanding Total Quality Management in a Week
by John Macdonald
Usually dispatched in 24 hours
Headway
Paperback - 96 pages
( 8 April, 1998)

Headway


Synopsis
A step-by-step guide to understanding the TQM process. These steps include: understanding the principles; assessing the need for TQM; developing an implementation plan; providing an environment for success; and auditing and monitoring progress. Read more

13.   101 Good Ideas: How to Improve Just About Any Process
by Karen Bemowski(Editor), Brad Stratton (Editor)
Usually dispatched in 1-2 weeks
ASQ Quality Press
Paperback - 128 pages
(February 1999)

ASQ Quality Press

Synopsis
This volume contains a collection of articles that previously appeared in "Quality Progress Magazine" between April 1988 and January 1998. They include real-world applications and common tools and approaches for quality control management. Read more

14.   Customer-Centered Supply Chain Management : A Link-By-Link Guide
by Fred A. Kuglin, Fred Kuglin
Usually dispatched in 1-2 weeks
American Management Association
Hardcover - 300 pages
(July 1998)

American Management Association


Synopsis
This text provides a pragmatic, step-by-step guide to transforming a supply chain from a mere purchasing and shipping function to a change-responsive, customer-centered service. Read more

15.   Assessing Business Excellence
by Les Porter, Steve Tanner
Usually dispatched in 24 hours
Butterworth-Heinemann
Paperback - 288 pages
(May 1998)

Butterworth-Heinemann


Synopsis
The Malcolm Baldrige National Quality Award and the European Quality Award are two of the business excellence frameworks described in this text for exploring the link between organizational activities and improved organizational performance. Read more

16.   ISO 9000 Quality Systems Handbook
by David Hoyle
Usually dispatched in 2-3 days
Butterworth-Heinemann
Paperback - 557 pages
(15 April, 1998)

Butterworth-Heinemann


Synopsis
A revised guide to implementing the ISO 9000 quality standard. The approach taken in the book is appropriate for managers of all types in any organization and it addresses each individual requirement of each clause of ISO 9000 line by line. Read more

17.   From Chaos to Coherence
by Doc Lew Childre, Bruce Cryer
Temporarily out of stock
Butterworth-Heinemann
Paperback - 208 pages
( 7 December, 1998)

Butterworth-Heinemann


Synopsis
This work addresses the increasing strain that people and organizations, both private and public, are under. It covers themes of coherence, leadership, self-management, authentic communication, emotional virus, overcare and emotional mismanagement. Read more

18.   Dr. Deming : The American Who Taught the Japanese About Quality
by Rafael Aguayo
Usually dispatched in 1-2 weeks
Simon & Schuster Books
Paperback - 289 pages
(September 1991)

Simon & Schuster Books


Synopsis
Offers a brief profile of the American business consultant who helped develop Japan's successful postwar industry, and explains his points about quality control and management. Read more

19.   Quality Without Tears
by Philip Crosby
Usually dispatched in 2-3 days
McGraw-Hill Publishing Company
Paperback - 216 pages
(June 1995)

McGraw-Hill Publishing Company


Synopsis
Aimed at all areas of management, professionals and consultants, this manual advises on hassle-free management. It is the paperback version of Crosby's bestseller. Read more

20.   The 5S Pocket Guide
by Jim Peterson, Roland Smith
Usually dispatched in 1-2 weeks
Quality Resources.
Paperback - 58 pages
( 1 December, 1998)

Quality Resources.


21.   Strategic Brand Management : New Approaches to Creating and Evaluating Brand Equity
by Jean-Noel Kapferer
Usually dispatched in 1-2 weeks
Free Press
Hardcover - 341 pages
(January 1994)

Free Press

Synopsis
An in-depth account of aspects of brand management, dealing with the concept and practice of brand management in its totality. Examples and case studies are given throughout of brands across the world, paying particular attention to the development of global brands. This second edition is fully... Read more

22.   Quality of Service
by Paul Ferguson, Geoff Huston
Usually dispatched in 2-3 days
John Wiley and Sons
Paperback - 288 pages
(February 1998)

John Wiley and Sons


Book Description
The best-selling author of the ISP Survival Guide returns with an unprecedented look at network performance solutions delivered from an Internet perspectiveA perpetually evolving and dynamic multi-service network is critical to any successful Internet-savvy business or organization. Just as... Read more

23.   Understanding Benchmarking in a Week
by John Macdonald, Steve Tanner
Usually dispatched in 2-3 days
Headway
Paperback - 96 pages
( 8 March, 1998)

Headway


Synopsis
An explanation of the challenges and pitfalls which surround the benchmarking technique. It discusses: what and who to benchmark; collecting and managing data; building the evolutionary organization; and understanding the principles. Read more

24.   Cmm Implementation Guide : Choreographing Software Process Improvement
by Kim Caputo
Usually dispatched in 1-2 weeks
Addison Wesley Publishing Company
Hardcover - 319 pages
(April 1997)

Addison Wesley Publishing Company

Synopsis
Detailed instruction on how to put the Capability Maturity Model to use in an organization. The accompanying CD-ROM includes templates, sample documents and presentation materials. Read more

25.   The Process Edge : Creating Value Where It Counts
by Peter G.W. Keen
Usually dispatched in 1-2 weeks
Harvard Business School Press
Hardcover - 192 pages
(June 1997)

Harvard Business School Press


Even a company that dramatically improves its efficiency and product quality can fail miserably. Peter G. W. Keen names this phenomenon the "process paradox," a modern industrial problem that he deconstructs and defeats in his book The Process Edge. The basis of business acumen is common... Read more

Creating A Successful CV - Simon Howard
How I Trade for a Living - Gary Smith
Mastering Management - Wharton London Business School
The Custom Enterprise.com - Gaby Wiegran
How to Get Started in Electronic Day Trading - David S. Nassar
Spin-selling - Neil Rackham
Barbarians at the Gate - Brian Burroughs
201 Answers to the Toughest Job Interview Questions - Matthew J. DeLuca