1. |
|
Practical PRINCE 2
by Colin Bentley |
Usually
dispatched in 24 hours
The Stationery Office Books
Paperback - 191 pages
(April 1998)
The Stationery Office Books
|
|
Synopsis
The PRINCE 2 project management method provides a framework within which any product can
be specified, designed and implementation. This is a oractical guide to the PRINCE 2
method. It offers step-by-step advice on how to manage the whole of the project life cycle
from inception, through planning... Read more |
|
2. |
|
Six Sigma, The
Breakthrough Management Strategy Revolutionizing The World's Top Corporations
by Mikel J. Harry, Richard Schroeder |
Usually
dispatched in 24 hours
Currency Doubleday
Hardcover - 300 pages
(28 December, 1999)
Currency Doubleday
(December 1999)
|
|
Mikel Harry and Richard Schroeder think
they've figured out a management programme that really works. While at Motorola in the
1980s, they helped pioneer Six Sigma, a process that "guides companies into making
fewer mistakes in everything they do--from filling out a purchase order to
manufacturing... Read
more |
|
3. |
|
Fundamentals of
Project Management (The Worksmart)
by James P. Lewis |
Usually
dispatched in 1-2 weeks
AMACOM
Paperback - 117 pages
(February 1995)
AMACOM
|
|
Covers the basics -- but if you
have ever read any other book on project management, or managed a project yourself, or
worked for a company that has a formal project management process, or gone to a 1-day
seminar on project management -- this is not for you. There's nothing wrong with this
book,...Read more |
|
4. |
|
Gemba Kaizen : A
Commonsense, Low-Cost Approach to Management
by Masaaki Imai |
Usually
dispatched in 24 hours
McGraw-Hill Companies, Inc.
Hardcover
(April 1997)
McGraw-Hill Companies, Inc.
|
|
Synopsis
The word "gemba" literally means "real place", but Imai has broadened
it to encompass any on-the-spot location (like a hotel reservations desk) where key
transactions take place. This book features hundreds of "gemba kaizen" success
stories and "how to" examples from the US and every continent. Read more |
|
5. |
|
Business Process
Improvement Workbook : Documentation, Analysis, Design, and Management of Business Process
Improvement
by H. James Harrington, et al |
Usually
dispatched in 24 hours
McGraw-Hill Companies, Inc.
Hardcover
(January 1997)
McGraw-Hill Companies, Inc.
|
|
Synopsis
This hands-on implementation guide is a companion and update to Harrington's
"Business Process Improvement". It focuses on upgrading information distribution
paths to optimize the many processes with which they come into contact. Featuring lists,
charts and appendices, this workbook explains how to... Read more |
|
6. |
|
The Mind of the
Strategist : The Art of Japanese Business
by Kenichi Ohmae |
Usually
dispatched in 1-2 weeks
McGraw-Hill Companies, Inc.
Paperback
(July 1991)
McGraw-Hill Companies, Inc.
|
|
Synopsis
This book, full of actual examples, aims to bring to life all of the dynamic, subtlety,
and variety of business strategy as it is practiced in the real world and in real
companies. The author does not purport to be "inventing" strategy in this book
or to be revealing the "secrets" of Japanese... Read more |
|
7. |
|
Quality Is Free :
The Art of Making Quality Certain
by Philip B. Crosby |
Usually
dispatched in 24 hours
Signet Book
Paperback
(April 1982)
Signet Book
|
|
Synopsis
A simple guide to quality control, when managing a large plant or running a small
business. This book advises on easy-to-implement programmes, using actual case histories
to demonstrate how quality control works and pointing the way to success in business. Read more |
|
8. |
|
Implementing Six
Sigma: Smarter Solutions Using Statistical Methods
by Forrest W. Breyfogle |
Usually
dispatched in 24 hours
John Wiley & Sons, Inc.
Hardcover - 832 pages
( 7 June, 1999)
John Wiley & Sons, Inc.
|
|
Book Description
Six Sigma is a powerful set of statistical quality improvement techniques that--if
implemented wisely--can have huge benefits for the bottom line. This book demystifies Six
Sigma methods for today's users, explaining essential statistical techniques and tools for
manufacturing, development, service,... Read more |
|
9. |
|
ISO 9000 Pocket
Guide
by David Hoyle |
Usually
dispatched in 2-3 days
Butterworth-Heinemann
Hardcover - 496 pages
(May 1998)
Butterworth-Heinemann
|
|
Synopsis
Covering the ISO 9000 quality system standard, this book is a guide and reference tool for
those managing, designing, implementing, auditing and improving quality systems. Read more |
|
10. |
|
Business Process
Improvement : The Breakthrough Strategy for Total Quality, Productivity, and
Competitiveness
by H. James Harrington |
Usually
dispatched in 1-2 weeks
McGraw-Hill Companies, Inc.
Hardcover - 274 pages
(August 1990)
McGraw-Hill Companies, Inc.
|
|
This is the essential Quality
book.
This book is a great investement. This book explains much more than Business Process
Improvement, it also breaks down the sub categories of Quality management into easy to
digest pieces. Harrington makes the complex/theoretical Quality "mechanics" easy
to understand. He explains today's...Read more |
|
11. |
|
Beyond Value at Risk
by Kevin Dowd |
Usually
dispatched in 2-3 days
John Wiley and Sons
Paperback - 286 pages
(31 March, 1998)
John Wiley and Sons
|
|
Book Description
Risk measurement and management is the most important issue in finance today. This book
examines the concepts underlying the main tools and techniques used by financial
institutions to quantify their risk exposure. Quantifying risk exposure is not only a
management tool, but a regulatory requirement... Read more |
|
12. |
|
Understanding Total
Quality Management in a Week
by John Macdonald |
Usually
dispatched in 24 hours
Headway
Paperback - 96 pages
( 8 April, 1998)
Headway
|
|
Synopsis
A step-by-step guide to understanding the TQM process. These steps include: understanding
the principles; assessing the need for TQM; developing an implementation plan; providing
an environment for success; and auditing and monitoring progress. Read more |
|
13. |
|
101 Good Ideas: How
to Improve Just About Any Process
by Karen Bemowski(Editor), Brad Stratton (Editor) |
Usually
dispatched in 1-2 weeks
ASQ Quality Press
Paperback - 128 pages
(February 1999)
ASQ Quality Press
|
|
Synopsis
This volume contains a collection of articles that previously appeared in "Quality
Progress Magazine" between April 1988 and January 1998. They include real-world
applications and common tools and approaches for quality control management. Read more |
|
14. |
|
Customer-Centered
Supply Chain Management : A Link-By-Link Guide
by Fred A. Kuglin, Fred Kuglin |
Usually
dispatched in 1-2 weeks
American Management Association
Hardcover - 300 pages
(July 1998)
American Management Association
|
|
Synopsis
This text provides a pragmatic, step-by-step guide to transforming a supply chain from a
mere purchasing and shipping function to a change-responsive, customer-centered service. Read more |
|
15. |
|
Assessing Business
Excellence
by Les Porter, Steve Tanner |
Usually
dispatched in 24 hours
Butterworth-Heinemann
Paperback - 288 pages
(May 1998)
Butterworth-Heinemann
|
|
Synopsis
The Malcolm Baldrige National Quality Award and the European Quality Award are two of the
business excellence frameworks described in this text for exploring the link between
organizational activities and improved organizational performance. Read more |
|
16. |
|
ISO 9000 Quality
Systems Handbook
by David Hoyle |
Usually
dispatched in 2-3 days
Butterworth-Heinemann
Paperback - 557 pages
(15 April, 1998)
Butterworth-Heinemann
|
|
Synopsis
A revised guide to implementing the ISO 9000 quality standard. The approach taken in the
book is appropriate for managers of all types in any organization and it addresses each
individual requirement of each clause of ISO 9000 line by line. Read more |
|
17. |
|
From Chaos to
Coherence
by Doc Lew Childre, Bruce Cryer |
Temporarily
out of stock
Butterworth-Heinemann
Paperback - 208 pages
( 7 December, 1998)
Butterworth-Heinemann
|
|
Synopsis
This work addresses the increasing strain that people and organizations, both private and
public, are under. It covers themes of coherence, leadership, self-management, authentic
communication, emotional virus, overcare and emotional mismanagement. Read more |
|
18. |
|
Dr. Deming : The
American Who Taught the Japanese About Quality
by Rafael Aguayo |
Usually
dispatched in 1-2 weeks
Simon & Schuster Books
Paperback - 289 pages
(September 1991)
Simon & Schuster Books
|
|
Synopsis
Offers a brief profile of the American business consultant who helped develop Japan's
successful postwar industry, and explains his points about quality control and management.
Read more |
|
19. |
|
Quality Without
Tears
by Philip Crosby |
Usually
dispatched in 2-3 days
McGraw-Hill Publishing Company
Paperback - 216 pages
(June 1995)
McGraw-Hill Publishing Company
|
|
Synopsis
Aimed at all areas of management, professionals and consultants, this manual advises on
hassle-free management. It is the paperback version of Crosby's bestseller. Read more |
|
20. |
|
The 5S Pocket Guide
by Jim Peterson, Roland Smith |
Usually
dispatched in 1-2 weeks
Quality Resources.
Paperback - 58 pages
( 1 December, 1998)
Quality Resources.
|
|
|
21. |
|
Strategic Brand
Management : New Approaches to Creating and Evaluating Brand Equity
by Jean-Noel Kapferer |
Usually
dispatched in 1-2 weeks
Free Press
Hardcover - 341 pages
(January 1994)
Free Press
|
|
Synopsis
An in-depth account of aspects of brand management, dealing with the concept and practice
of brand management in its totality. Examples and case studies are given throughout of
brands across the world, paying particular attention to the development of global brands.
This second edition is fully... Read more |
|
22. |
|
Quality of Service
by Paul Ferguson, Geoff Huston |
Usually
dispatched in 2-3 days
John Wiley and Sons
Paperback - 288 pages
(February 1998)
John Wiley and Sons
|
|
Book Description
The best-selling author of the ISP Survival Guide returns with an unprecedented look at
network performance solutions delivered from an Internet perspectiveA perpetually evolving
and dynamic multi-service network is critical to any successful Internet-savvy business or
organization. Just as... Read more |
|
23. |
|
Understanding
Benchmarking in a Week
by John Macdonald, Steve Tanner |
Usually
dispatched in 2-3 days
Headway
Paperback - 96 pages
( 8 March, 1998)
Headway
|
|
Synopsis
An explanation of the challenges and pitfalls which surround the benchmarking technique.
It discusses: what and who to benchmark; collecting and managing data; building the
evolutionary organization; and understanding the principles. Read more |
|
24. |
|
Cmm Implementation
Guide : Choreographing Software Process Improvement
by Kim Caputo |
Usually
dispatched in 1-2 weeks
Addison Wesley Publishing Company
Hardcover - 319 pages
(April 1997)
Addison Wesley Publishing Company
|
|
Synopsis
Detailed instruction on how to put the Capability Maturity Model to use in an
organization. The accompanying CD-ROM includes templates, sample documents and
presentation materials. Read more |
|
25. |
|
The Process Edge :
Creating Value Where It Counts
by Peter G.W. Keen |
Usually
dispatched in 1-2 weeks
Harvard Business School Press
Hardcover - 192 pages
(June 1997)
Harvard Business School Press
|
|
Even a company that dramatically improves
its efficiency and product quality can fail miserably. Peter G. W. Keen names this
phenomenon the "process paradox," a modern industrial problem that he
deconstructs and defeats in his book The Process Edge. The basis of business acumen
is common... Read
more |
|