Personnel Management
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Working Knowledge :
How Organizations Manage What They Know by Thomas H. Davenport, Laurence Prusak |
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dispatched in 24 hours Harvard Business School Press Hardcover - 224 pages (December 1997) Harvard Business School Press |
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| Amazon.co.uk When new-car developers at Ford Motor Company wanted to learn why the original Taurus design team was so successful, no one could tell them. No one remembered or had recorded what made that effort so special; the knowledge gained in the Taurus project was lost forever. Indeed, the most valuable... Read more |
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| 2. |  |
The Big Book of Team
Building Games : Trust-Building Activities, Team Spirit Exercises, and Other Fun Things to
Do by John Newstrom, Edward Scannell |
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dispatched in 24 hours McGraw-Hill Companies, Inc. Paperback - 220 pages (January 1998) McGraw-Hill Companies, Inc. |
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| Synopsis A collection of games and activities designed to liven up departmental meetings and build morale. Each game builds team spirit, communication and trust among people who work together. Read more |
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| 3. |  |
Coaching for
Performance by Sir John Whitmore |
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dispatched in 24 hours Nicholas Brealey Publishing Ltd Paperback - 168 pages (12 September, 1996) Nicholas Brealey Publishing Ltd |
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| Synopsis This handbook helps readers learn the skills and the art of good coaching, and realize its enormous value in unlocking people's potential to maximize their own performance. Coaching is now recognized as more positive, effective and empowering than instruction in business. Now that coaching is both... Read more |
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| 4. |  |
Human Resource
Champions : The Next Agenda for Adding Value and Delivering Results by David Ulrich |
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dispatched in 24 hours Harvard Business School Press Hardcover - 281 pages (December 1996) Harvard Business School Press |
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| Synopsis This text shows how effective management of human resources holds the key to any organization's future success. It is organized by results, such as accomplishing business goals, improving efficiency etc, and examples are included from dozens of companies. Read more |
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| 5. |  |
NLP Solutions by Sue Knight |
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dispatched in 24 hours Nicholas Brealey Publishing Ltd Paperback - 256 pages ( 4 April, 1999) Nicholas Brealey Publishing Ltd |
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| Amazon.co.uk Leading on from her previous two books on the subject of Neuro Linguistic Programming, Introducing NLP and NLP At Work, Sue Knight demonstrates how to model successful NLP solutions in business. Modelling, she says, is simply: "the process of observing, analysing and reproducing the structure of... Read more |
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| 6. | 100 Training Games by Gary Kroehnert |
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dispatched in 1-2 weeks McGraw-Hill Companies, Inc. Paperback (December 1992) McGraw-Hill Companies, Inc. |
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| A reader from Birmingham , 9
February, 2000 Training Games for Every Occasion I am very new to training and have found this book an valuable asset. There are games for every occasion. It has helped me to totally transform my training sessions. Read more |
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| 7. | The Tao of Coaching by Max Landsberg |
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dispatched in 2-3 days HarperCollins Paperback - 144 pages (15 September, 1997) HarperCollins |
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| Synopsis Based on the programme developed by management consultancy McKinsey & Co, this work shows how to enhance workers' performance through "coaching". Step-by-step, a parable takes the reader through the different aspects of coaching, describing how to master the skills and implement them successfully. Read more |
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| 8. | Management Teams,
Why They Succed or Fail by R. Meredith Belbin |
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dispatched in 24 hours Butterworth-Heinemann Paperback - 192 pages (11 March, 1996) Butterworth-Heinemann |
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| Synopsis This text examines the importance of team-building to the successful growth and development of businesses. It is aimed at managers concerned with achieving results by getting the best from their key personnel. Read more |
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| 9. | Co-active Coaching by Laura Whitworth, et al |
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dispatched in 24 hours Longman Higher Education Hardcover - 265 pages (30 June, 1999) Longman Higher Education |
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| Synopsis Discusses the important qualities of a co-active coach: listening, intuition, curiosity, action/learning, and self-management. Read more |
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| 10. | The Big Book of
Customer Service Training Games : Quick, Fun Activities for Training Customer Service
Reps, Salespeople, and Anyone Else Who Deals Wit by Peggy Carlaw, Vasudha Kathleen Deming |
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dispatched in 24 hours McGraw-Hill Companies, Inc. Paperback - 220 pages (October 1998) McGraw-Hill Companies, Inc. |
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| Synopsis This text is designed for anyone who manages front line service workers. It details engaging games that help to train flight attendants, salespeople, customer service reps, help desk personnel and others. Most of the games take 15-30 minutes and include reproducible handouts. Read more |
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| 11. | A Handbook of Human
Resource Management Practice by Michael Armstrong |
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dispatched in 24 hours Kogan Page Paperback - 942 pages (May 1999) Kogan Page |
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| Amazon.co.uk Before such workplace innovations as e-mail and microwaves in the staff rooms, there were personnel departments who placed job adverts, dutifully sorted applications and passed round the odd memo on staff incentive schemes. Today we have HR divisions, as business finally realises that its best... Read more |
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| 12. | Team Roles at Work by Meredith R. Belbin |
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dispatched in 24 hours Butterworth-Heinemann Paperback - 144 pages (January 1996) Butterworth-Heinemann |
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| Synopsis This text discusses team roles at work. It includes examinations of the art of building a team, coherent and incoherent role profiles and how to manage strained relations. Read more |
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| 13. | The New
Organizational Wealth : Managing & Measuring Knowledge-Based Assets by Karl Erik Sveiby |
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dispatched in 24 hours Berrett-Koehler Publisher's Hardcover - 275 pages (April 1997) Berrett-Koehler Publisher's |
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| Synopsis This study shows how some of the fastest-growing, most profitable companies are discovering that potentially limitless revenues can flow from their firm's intangible assets - the ability of employees, customers, and even suppliers to create new concepts, models, products and services. Read more |
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| 14. | Future Wealth by Christopher Meyer |
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dispatched in 24 hours Harvard Business School Press Hardcover - 211 pages (30 April, 2000) Harvard Business School Press |
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| Amazon.co.uk If you wanted a glib way to sum up how the economy works today, you could say we've gone from hardware to software, from selling tangible things such as railroads, cars, and aeroplanes to selling less tangible ones such as information services. In fact, in the US, services grew from 31 per cent of... Read more |
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| 15. | The Human Equation :
Building Profits by Putting People First by Jeffrey Pfeffer |
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dispatched in 1-2 weeks Harvard Business School Press Hardcover - 368 pages (January 1998) Harvard Business School Press |
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| Amazon.co.uk The lure of new and profitable markets has lead many companies to formulate strategies to capture these markets. This focus on strategy often leads to downsizing and the shedding of old businesses in favor of a "lean" economic model that stresses outsourcing. The strategy that leads to... Read more |
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| 16. | How to Be a Better
Project Manager by Trevor Young |
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dispatched in 24 hours Kogan Page Paperback - 128 pages (31 October, 1996) Kogan Page |
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| Synopsis This text offers practical advice on: keeping a project on track; making use of computer systems in tracking projects; and keeping control of projects. Read more |
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| 17. | Effective Coaching by Myles Downey |
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dispatched in 24 hours Orion Business Paperback - 150 pages (22 April, 1999) Orion Business |
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| Synopsis An introductory primer on the fundamentals of coaching in the business environment. Using a practical, entertaining approach, the author explores key models, tools and skills necessary to develop into an effective coach. Case studies are used throughout. Read more |
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| 18. | Strategic
Outsourcing : A Structured Approach to Outsourcing Decisions and Initiatives by Maurice F. Greaver |
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dispatched in 24 hours AMACOM Hardcover (December 1998) AMACOM |
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| Synopsis Outsourcing is a strategic decision. This guide explores outsourcing involving fundamental questions about a company's future, core competencies, costs, performance, and competitive advantage. It shows how to use outsourcing as a strategic tool to create a focused, robust organization. Read more |
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| 19. | Human Resource
Management by Derek Torrington, Laura Hall |
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dispatched in 24 hours Prentice Hall Europe (Academic) Paperback - 720 pages (May 1995) Prentice Hall Europe (Academic) |
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| Synopsis Updated for all legislation, including disability, pensions and data protection, this work includes coverage of the management of diversity, the learning organization and performance culture. It also offers integrated activity questions. Read more |
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| 20. | Topgrading: How
Leading Companies Win by Hiring, Coaching and Keeping the Best People by Bradford D. Smart |
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dispatched in 1-2 weeks Prentice Hall Hardcover - 403 pages ( 1 January, 1999) Prentice Hall |
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| Amazon.co.uk The key to building a superior company, an increasing number of observers now agree, is the ongoing ability to recruit and retain superior personnel. In Topgrading, industrial psychologist and global consultant Bradford Smart expands upon this idea by examining in great detail exactly how today's... Read more |
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| 21. | 1001 Ways to Reward
Employees by B. Nelson |
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| Temporarily
out of stock Workman Publishing Paperback - 276 pages (April 1994) Workman Publishing |
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| Synopsis Suggests ways of motivating employees by recognizing their accomplishments, including both formal and informal rewards, individual and group rewards, an special events, incentives, and contests. Read more |
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| 22. | Delivering Results:
A New Mandate for Human Resource Professionals by Dave Ulrich(Editor), et al |
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dispatched in 24 hours Harvard Business School Press Hardcover - 288 pages (November 1998) Harvard Business School Press |
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| Amazon.co.uk Dave Ulrich wants human-resources managers to start doing "the real work" of companies: improving customer service and increasing shareholder value. Ulrich, a business professor at the University of Michigan, is editor of Delivering Results, a collection of 15 Harvard Business Review articles on... Read more |
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| 23. | Running Training
Like a Business by David van Adelsberg, Edward A. Trolley |
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dispatched in 2-3 days Berrett-Koehler Publishers Hardcover - 231 pages (May 1999) Berrett-Koehler Publishers |
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| Synopsis Addressing training's central challenge - how to meet organizational demands for clear business value - this text provides strategic perspectives and tools to take training out of limbo. It draws on the author's successes running training like a business at major international corporations. Read more |
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| 24. | When Sparks Fly by Dorothy Leonard, Walter Swap |
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dispatched in 2-3 days Harvard Business School Press Paperback - 224 pages (August 1999) Harvard Business School Press |
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| Amazon.co.uk Want to fire up creativity in your company? When Sparks Fly just might be the fuel you're looking for. Dorothy Leonard and Walter Swap describe a method that can help people become more innovative and better at teamwork. "Whether you lead a group of three in a non- profit foundation or 300,000 in a... Read more |
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| 25. | Positioning: The
Battle for Your Mind by Al Ries, Jack Trout |
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dispatched in 24 hours McGraw-Hill Publishing Company (ISE Editions) Paperback (1998) McGraw-Hill Publishing Company (ISE Editions) |
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