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Marketing
1.
Permission Marketing
by Seth Godin
Out of Stock
Simon & Schuster
Hardcover - 256 pages
( 5 October, 1999)

Simon & Schuster
Seth Godin, one of the world's foremost online promoters, offers his best advice for advertising in Permission Marketing. Godin argues that businesses can no longer rely solely on traditional forms of "interruption advertising" in magazines, mailings, or radio and television commercials. He writes... Read more

2.
Unleashing the Killer App
by Larry Downes, Chunka Mui
Usually dispatched in 24 hours
Harvard Business School Press
Hardcover - 272 pages
(17 April, 1998)

Harvard Business School Press

Amazon.co.uk
You don't have to look far to see that technology is driving today's economy. Turn on CNBC, open The Economist, scan the Wall Street Journal--you'll find that technology is the prime force creating growth in almost every industry. In Unleashing the Killer App, authors Larry Downes and Chunka Mui... Read more

3.
The E-commerce Book
by Juanita Ellis, Steffano Korper
Usually dispatched in 24 hours
Academic Press Inc
Hardcover - 300 pages
(28 September, 1999)

Academic Press Inc

What started as a curio, exclusive property of the IT-initiated and the technologically hip, is now a bona fide mainstream revolution embraced by prime ministers, pornographers and poets. And in there, deep in the engine room is business, buying in and getting bullish. Where would the modern manager... Read more

4.
Crossing the Chasm
by Geoffrey A. Moore, Regis McKenna
Usually dispatched in 24 hours
Capstone Publishing Limited
Paperback - 222 pages
(June 1999)

Capstone Publishing Limited

Author Geoffrey Moore makes the case that high- tech products require marketing strategies that differ from those in other industries. His chasm theory describes how high-tech products initially sell well, mainly to a technically literate customer base, but then hit a lull as marketing professionals... Read more

5.
Net Gain : Expanding Markets Through Virtual Communities
by John Hagel, et al
Usually dispatched in 24 hours
Harvard Business School Press
Hardcover - 239 pages
(February 1997)

Harvard Business School Press
Building relationships with customers has been a buzz phrase in many business circles for years. Now John Hagel and Arthur Armstrong declare that's not enough. They make a strong case that business success in the very near future will depend on using the Internet to build not just relationships, but... Read more

6.   Inside the Tornado
by Geoffrey A. Moore
Usually dispatched in 24 hours
Capstone Publishing Limited
Paperback - 264 pages
(31 January, 1998)

Capstone Publishing Limited

This is Moore's second book expounding his high-tech marketing theories, focusing on what to do when you've followed his advice in Crossing the Chasm so well that customers are beating down your door and crawling in the windows, putting your business into a new lifecycle stage: the mass market. Read more

7.   Opening Digital Markets
by Walid Mougayar
Usually dispatched in 24 hours
McGraw-Hill Publishing Company
Hardcover - 304 pages
(31 January, 1998)

McGraw-Hill Publishing Company

Opening Digital Markets: Battle Plans and Business Strategies for Internet Commerce, by global online consultant Walid Mougayar, is as thorough and thought-provoking an examination of both the promise and the reality of today's embryonic electronic marketplace as one is likely to find. His clearly... Read more

8.   Enterprise One-to-one:
by Don Peppers, Martha Rogers
Usually dispatched in 24 hours
Piatkus Books
Paperback - 451 pages
(March 1998)

Piatkus Books

The technological wave is making products smarter and changing what consumers buy, how they buy and where their loyalty goes. Enterprise One to One can help your business stay in front of the wave. Our current technology makes it easy for businesses to build customer relationships. Businesses can... Read more

9.   One to One Field Book
by Don Peppers, et al
Usually dispatched in 24 hours
Capstone Publishing Limited
Paperback - 421 pages
(February 1999)

Capstone Publishing Limited

The competition for customers today is fiercer than ever. With products and services only a mouse click away, customers have more choice than ever before, and the rules that govern customer loyalty have changed a great deal. While most CEOs will brag about how customer-centric their companies are,... Read more

10.   Advertising on the Internet
by Robbin Zeff, Brad Aronson
Usually dispatched in 24 hours
John Wiley and Sons
Paperback - 448 pages
(July 1999)

John Wiley and Sons

Internet advertising is still a business finding its legs, but it is already an important part of most successful commercial sites. And for companies that are not Web-based, the Internet is now an important medium to consider for marketing strategies. In the second edition of Advertising on the... Read more

11.   Net Worth
by John Hagel, Marc Singer
Usually dispatched in 24 hours
Harvard Business School Press
Hardcover - 313 pages
(January 1999)

Harvard Business School Press

No one ever said consumerism was easy. At one end, the poor consumer faces a bewildering array of goods and services. On the other, vendors contend with a diverse and fragmented marketplace that makes finding the right set of customers akin to finding the proverbial needle in the haystack. And in... Read more

12.   Why We Buy
by Paco Underhill
Usually dispatched in 24 hours
TEXERE Publishing
Hardcover - 255 pages
(20 May, 1999)

TEXERE Publishing

In an effort to determine why people buy, Paco Underhill and his detailed- orientated band of retail researchers have camped out in stores for over 20 years, dedicating their efforts to the "science of shopping." Armed with an array of video equipment, store maps, and customer profile sheets,... Read more

13.   The Experience Economy
by B. Joseph Pine II, et al
Usually dispatched in 24 hours
Harvard Business School Press
Hardcover - 254 pages
(April 1999)

Harvard Business School Press

Sometime during the last 30 years, the service economy emerged as the dominant engine of economic activity. At first, critics who were uncomfortable with the intangible nature of services bemoaned the decline of the goods-based economy, which, thanks to many factors, had increasingly become... Read more

14.   Kotler on Marketing
by Philip Kotler
Usually dispatched in 24 hours
Free Press
Hardcover - 270 pages
( 7 June, 1999)

Free Press

If you had to chose one person who more than any other has contributed to the literature on marketing, it would have to be Philip Kotler. This is the 15th book in a glittering academic and writing career that started in the early sixties and includes Marketing Management, voted by the Financial... Read more

15.   Loyalty.com
by Frederick Newell
Usually dispatched in 24 hours
McGraw-Hill Publishing Company
Hardcover - 345 pages
(February 2000)

McGraw-Hill Publishing Company

A few years ago, everybody with a product to sell got a dose of the same religion. In marketing circles, it's called customer relationship management or CRM. In your house, it's probably called, "How the hell did I end up with all these plastic cards in my wallet?" Your grocery store offers you... Read more

16.   Internet World Guide to One-to-one Web Marketing
by Cliff Allen, Deborah Kania
Usually dispatched in 24 hours
John Wiley and Sons
Paperback - 400 pages
(March 1998)

John Wiley and Sons

This comprehensive guide aims to help you successfully apply one-to-one marketing principles--developing secure relationships with customers--on the Internet. The book wades through all of the current interactive technologies--animation, 3-D, video, audio--and helps you distinguish what is useful to... Read more

17.   The 22 Immutable Laws of Marketing
by Al Ries, Jack Trout
Usually dispatched in 24 hours
HarperCollins
Paperback - 160 pages
(24 October, 1994)

HarperCollins

Synopsis
Ries and Trout share their rules for certain successes in the world of marketing. Combining a wide-ranging historical overview with a keen eye for the future, the authors bring to light 22 superlative tools and innovative techniques for the international marketplace. Presented with irreverant but... Read more

18.   Creating Stores on the Web
by Joe Cataudella, et al
Usually dispatched in 24 hours
Peachpit Pr
Paperback
( 3 April, 1998)

Peachpit Pr

Coauthor Joe Cataudella claims to be one of the few merchants making money on the Internet. In Creating Stores on the Web, he shares his inside knowledge of how to set up an online business. The book begins with a set of frequently asked questions from those who are interested in growing a business... Read more

19.   The S.P.I.N. Selling Fieldbook: Practical Tools, Methods, Exercises and Resources
by Neil Rackham
Usually dispatched in 1-2 weeks
McGraw-Hill Companies, Inc.
Paperback - 208 pages
(24 May, 1996)

McGraw-Hill Companies, Inc.
This text shows how to put the strategies and tools described in the author's previous book, "Spin Selling", into practice with the aim of increasing success in sales. Read more

20.   The Loyalty Effect : The Hidden Force Behind Growth, Profits, and Lasting Value
by Frederick F. Reichheld, Thomas Teal
Usually dispatched in 24 hours
Harvard Business School Press
Hardcover - 323 pages
(February 1996)

Harvard Business School Press

Synopsis
In showing how loyalty-based management leads to the creation of value, this book reveals the secrets of Bain and Company's strategy for retaining loyal customers, employees and investors. It also demonstrates the economic effect of customer, shareholder and employee loyalty. Read more

21.   30 Minutes to Write a Marketing Plan
by John Westwood
Usually dispatched in 24 hours
Kogan Page
Paperback - 64 pages
(May 1997)

Kogan Page

Synopsis
Part of a series of pocket guides aimed at enabling the reader to learn a new skill in just 30 minutes, this text presents a practical guide to the ins-and-outs of researching, preparing and writing a marketing plan. Read more

22.   Designing Systems for Internet Commerce
by G. Winfield Treese, Lawrence C. Stewart
Usually dispatched in 24 hours
Addison Wesley Publishing Company
Paperback - 375 pages
(15 January, 1998)

Addison Wesley Publishing Company

Synopsis
Explains the problems in electronic commerce and describes how to build real e-commerce systems and applications - from planning and project management, to developing and installing systems. The text include coverage of the technologies used for commerce on open networks. Read more

23.   Eating the Big Fish
by Adam Morgan
Usually dispatched in 24 hours
John Wiley and Sons
Hardcover - 304 pages
(April 1999)

John Wiley and Sons

The title of this book comes from an advert from Avis, the car rental firm, published at a time of planned growth. It positioned Avis as a small fish being chased by a bigger one--a bigger car hire firm. They had to stay ahead or be swallowed. Morgan calls Avis and others like them "Challenger... Read more

24.   "The Daily Telegraph" Electronic Business Manual
by David Bowen(Editor)
Usually dispatched in 24 hours
Net Profit Publications Ltd
Paperback - 351 pages
(13 October, 1999)

Net Profit Publications Ltd

Take Europe's leading electronic business publisher, Net Profit, add two-times industrial editor of the year, David Bowen, mix rapidly in a high-pressure environment and what do you get? The Electronic Business Manual--an exhaustive and expertly written guide to making the Internet work for... Read more

25.   Spin-selling
by Neil Rackham
Usually dispatched in 24 hours
Gower Publishing Limited
Paperback - 271 pages
(November 1995)

Gower Publishing Limited

Synopsis
Provides a set of practical techniques which have been tried in many of today's leading companies with dramatic improvements to sales performance. This text makes the spin-selling method available in paperback and includes a new preface by the author. Read more

Nobrow - John Seabrook
How to Pass Numeracy Tests - Harry Tolley
Eating the Big Fish - Adam Morgan
It's Not Luck - Eliyahu M. Goldratt
Critical Chain - Eliyahu M. Goldratt
Instant Creativity - Brian Clegg
The 22 Immutable Laws of Branding - Al Ries