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The Times Book of Modern Manners - John Morgan
Who Moved My Cheese? An Amazing Way to Deal With Change In Your Work and In Your Life - Spencer Johnson
Debrett's New Guide to Etiquette and Modern Manners - John Morgan
Mother Tongue - Bill Bryson
Yesterday, I Cried - Iyanla Vanzant
Introducing NLP Neuro-Linguistic Programming - Joseph O'Connor, John Seymour
Writers and Artist's Yearbook: 2000 - A & C Black
Getting Everything You Can Out of All You've Got - Jay Abraham
Language Death - David Crystal
Troublesome Words - Bill Bryson
How to Win Friends and Influence People - Dale Carnegie
In the Meantime - Iyanla Vanzant
How to Stop Worrying and Start Living - Dale Carnegie
From Pitch to Publication - Carole Blake
Debrett's Correct Form - Patrick Montague-Smith, Celestria Noel
The Unwritten Rules of Copywriting: How to Create Better Press, Poster, Radio and TV Advertising - Dominic Gettins
The Oxford Union Guide to Successful Public Speaking - Dominic Hughes
The Oxford Guide to Writing and Speaking - John Seely
Essential English - Harold Evans